Notifications
Configure Slack and Discord signup and reward messages.
Waitlyze can send best-effort messages to one Slack channel and one Discord channel per waitlist. Open Waitlist settings → Notifications to connect, test, choose triggers, and disconnect each channel independently.
Each channel is inactive until you save an official webhook URL and send a successful test. A URL change requires a new test; changing triggers alone does not. The dashboard displays the channel status, last test time, and error code. Owners and admins can manage channels; other members can view status. Signup API keys cannot manage them.
Choose a destination
Slack
Create an incoming webhook for signup and reward pings.
Discord
Create a channel webhook for signup and reward pings.
Shared behavior
- The default trigger sends at 1, 10, 100, or 1,000 signups. Optionally enable Every verified signup and Reward tier unlocked per channel. At least one trigger must stay selected.
- Messages are sent for published waitlists only. They contain a waitlist name and count or a generic signup/reward summary, never subscriber contact details. Triggers are deduplicated by signup, milestone count, or referrer/tier threshold.
- Queued notifications are delivered by the outbox scheduler. They are best effort, not a retried event stream; a channel disabled before delivery does not receive queued messages.
- A failing channel is marked as needing attention and skipped. Signup intake, owner email, and webhooks continue independently.
- Use Webhooks for signed event payloads, retries, and delivery recovery.