Welcome to Waitlyze ("Platform," "Service," "we," "us," "our"). By accessing or using www.waitlyze.com("Website"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.
1. Acceptance of Terms
By creating an account or accessing our Platform, you accept and agree to be bound by these Terms, our Privacy Policy, and any other policies or guidelines that we may implement.
2. Description of Service
Waitlyze provides a platform for creating and managing waitlists that help convert visitors into eager customers. The platform may collect analytics to enhance user experience, which is detailed in our Privacy Policy.
3. Eligibility
You must be at least 18 years of age or have permission from a legal guardian to use our services. By using the Platform, you confirm that you meet these requirements.
4. User Accounts
You are responsible for maintaining the confidentiality of your account information. You are solely responsible for all activities that occur under your account.
5. User Conduct
Users agree to use the Platform responsibly and may not:
- Engage in any illegal or unauthorized activities
- Violate or infringe upon the rights of others, including intellectual property rights
- Use automated means to access the Platform, except to retrieve public pages allowed by our AI access policy and robots.txt; this exception does not permit automated access to accounts, private data, or authenticated features
6. Intellectual Property
All content provided on the Platform, including logos, graphics, and text, is owned by Waitlyze or our partners. Users are not granted any license to use this content without permission.
7. Termination of Service
We reserve the right to suspend or terminate access to the Platform without notice if you violate these Terms.
8. Limitation of Liability
To the fullest extent permitted by law, Waitlyze shall not be liable for any damages resulting from the use or inability to use our services.
9. Modifications to Terms
We reserve the right to update these Terms at any time. We will notify users of any material changes, and continued use of the Platform indicates acceptance of the revised Terms.
10. Subscriptions and Billing
Waitlyze offers a free plan and a paid Pro plan billed monthly or annually. Current prices are shown on our pricing page; applicable taxes are calculated at checkout based on your billing location. Paid subscriptions renew automatically for the selected interval until canceled. The workspace owner can manage or cancel renewal from Billing in workspace settings. A cancellation takes effect at the end of the current paid period. Refunds are governed by our Refund Policy. Dodo Payments acts as Merchant of Record for purchases and handles checkout, invoices, and customer-facing transaction taxes.
11. Contact Information
For questions about these Terms, please contact us at support@waitlyze.com.